We care about your personal data, and therefore we process it in accordance with all requirements of the legislation of Ukraine and, where possible, the legislation of the European Union.
When you visit our website, place an order with us, subscribe to our news and updates, or submit a request for discounts, we ask you to provide us with, in particular: your name, email address, phone number, and delivery address.
Subsequently, we may also store information about: the product you purchased, the product you viewed, the date of order and the date of payment for the product.
Such data will be used for the following purposes:
processing your orders, selling and delivering our products to you;
sending you letters with our news, updates, and interesting offers;
providing you with discounts on our products;
communicating with you.
We also collect information (in particular, about your IP address, the pages of the website you visited) for compiling and analyzing statistics, as well as for ensuring the security of our website.
The legal bases for processing your personal data may be:
your ordering of our product (legal basis — conclusion and performance of the contract, as well as additional actions necessary for its conclusion);
your explicit consent to the processing of your personal data by us or by a third party (legal basis — consent to processing);
our commercial activity (legal basis — our legitimate interest).
The terms of processing of your personal data depend on the purpose of their processing, as well as on the applied technology (as prescribed by “Cookie” files). For example, your personal data related to the purchase and supply of goods is processed within 90 (ninety) calendar days from the moment your order is dispatched. Personal data for marketing purposes is processed longer — up to 2 (two) years — so that you are always aware of our news, promotions, etc. We also store information about the discount provided to you upon your first registration on the website for 6 (six) months.
The terms of processing of your personal data by third parties are not established by us and depend entirely on their approved rules.
The legislation of Ukraine provides you with certain rights in the field of personal data protection. We have tried to paraphrase them to make them as understandable as possible, avoiding complex legal terminology; however, you can always review the official text of the law at the following links: http://zakon3.rada.gov.ua/laws/show/2297-17 .
You have the right:
to know from what source your data is collected, where it is stored and for what purpose it is processed, as well as to know who “manages” the processing of such data and their location (place of residence);
to receive from us information about the conditions of access to your data, in particular information about persons to whom your data may be transferred;
to access your personal data. Accordingly, you may submit a request to us as to whether we process your personal data, as well as request and receive a copy of your personal data. We consider such requests within 30 calendar days;
to submit a demand objecting to the processing of your personal data. You must provide reasons for such a demand;
to submit a demand for the modification or destruction of your personal data if such data is processed unlawfully or is inaccurate. Such a demand must also be justified;
to the protection of your personal data from unlawful processing and accidental loss, destruction, etc.;
to file a complaint with the court, with the Ukrainian Parliament Commissioner for Human Rights, or to use other methods of protection — if you believe that your rights have been violated;
to include reservations regarding the restriction of the processing of your personal data when giving consent to processing. Such a reservation may relate, for example, to the term of processing of personal data or their scope;
to withdraw consent that you previously gave to the processing of your personal data. You may withdraw consent only if such consent was the sole basis for processing your personal data. For example, if your data is processed by us for the purpose of delivering the product to you (i.e., we are fulfilling our obligation to you), you cannot withdraw your consent, otherwise we will not be able to deliver it to you;
to know how the automated processing of your personal data works (if such processing exists), as well as to protection against an “automated” decision that may have consequences for you (again, if the decision is made by software means).
If you are located on the territory of the European Union or on the territory of countries such as: Iceland, Liechtenstein, Norway, Switzerland, then you also have the right:
to receive information about the retention period for personal data or about the criteria used to determine that period;
to know about the existence / absence of the right to request from the controller the modification or erasure of personal data, or restriction of or objection to processing of personal data;
to receive information about the source of collection of personal data (if the personal data was not obtained from you);
to receive information about the basis on which you provide us with your personal data — whether based on law, contract, or because such data is necessary for the performance of a contract, as well as what the possible consequences are if you do not provide us with your personal data;
to the “transfer” of your personal data;
to restrict (suspend) the processing of your personal data — in cases provided for by the legislation of the European Union;
not to be subject to a decision made in an “automated” manner (as a general rule);
to lodge a complaint with the supervisory authority of the country in which you are located.
“Cookies” are small pieces of data that are sent from our website (or from another domain) and stored by the web browser on your computer, mobile phone, or other portable device.
Cookies can be used to store your passwords or other identification data, website viewing settings, products you have selected when ordering on the website, as well as for purposes such as collecting statistics and marketing.
Cookies stored from our website are read each time you revisit the website, and you no longer need to re-enter passwords or reselect products already moved to the shopping cart.
Cookies help you use our website more conveniently, and also help us get to know you better — to learn about your preferences and offer you personalized products.
Most web browsers automatically accept cookies, but you can change these settings. A more detailed description of how to do this can be found on the Internet, on your web browser developer’s website. Unfortunately, if you disable cookies, the functionality of many websites will be unavailable to you, including the ability to order products through our website.
Like many other websites, we use the following types of cookies:
technical cookies. These cookies are essential for the proper functioning of our website and are used for technical purposes, such as storing the products you have selected, proceeding to payment, etc. Typically, such cookies are “session” cookies, meaning they are stored until you close your web browser, and after you close it, they are deleted;
functional cookies. These cookies remember our website’s logins, language selection, your site preferences, etc. — for more convenient use of the website by you. Such cookies are stored for a fairly long time on your computer;
marketing cookies. These cookies are used by us to bring our products closer to you. Such cookies help us personalize your preferences and offer only those products that interest you. These cookies are also stored for a long time on your computer.
We provide other organizations with the ability to place cookie files on your device through our website, as a result of which a third party may receive information about your preferences. Such personal data is processed in accordance with the processing rules of such third parties.
Our website, in particular, uses Google Analytics — a service provided by Google Inc. This service uses cookies to help us analyze the use of our website. The information that is “generated” is actually transferred to and stored by Google Inc. on servers located in the United States of America. Google Inc. processes such information in automated modes and in our interests, while we, on our part, based on the results of the analysis of reports, better understand your interests and needs both in our products and regarding the convenience of using our website. In accordance with the legislation of Ukraine, Google Inc. is the controller of personal data, and in accordance with the legislation of the European Union, it is a processor.
We value your personal data and therefore take its processing seriously. We use appropriate measures to protect personal data and ensure that access to it is strictly limited.
Our website may contain links to other websites, including our social media pages. In such cases, we do not determine the rules governing the processing of your personal data that may be collected on such websites or social media platforms, and we cannot be held responsible for such processing. For more detailed information, please review the privacy policies of the respective websites and social media platforms.
